Silabus bahasa indonesia –> An Effective Internal Quality Auditor ISO 9001:2008


Top management of each organization that has been in designing, preparing and implementing the Quality Management System (QMS) will always be asked about the effectiveness of the implementation of the QMS. One way to know if the QMS has been implemented effectively or not is by doing Internal Audit. The results of the Internal Audit will be used as one of the inputs in Management Review required by ISO 9001: 2008. This training will provide an understanding of the appropriate time to conduct Internal Audit, steps in carrying out the internal audit, personnel involved in the activities of the Internal Audit and the actions to be taken based on the results of the Internal Audit.



After this training, participants are expected to:

  1. Understand the requirements of ISO 9001: 2008
  2. Understand the importance of Internal Audit and how to implement Internal Audit
  3. Understand the competencies needed to become an Internal Auditor
  4. Knowing how to analyze the results of the internal audit and follow-up results of the Internal Audit


Course Content

  1. Review of ISO 9001: 2000 Quality Management System
  2. Introduction to Internal Audit and the importance of Internal Audit
  3. Important points in Internal Audit
  4. The right time to carry out the Internal Audit
  5. Competencies needed to implement Internal Audit
  6. Preparation and implementation of Internal Audit
  7. Analyze Results of Internal Audit Activities
  8. Follow Up of Internal Audit Activity Results
  9. Case Studies and Discussions



Personnel who can attend the training are: Staff, Supervisor, and Manager up to the level above in the field of Internal Quality Auditor, Management Representatives, ISO team, HRD, Training, and Development



Presentations, discussions, practices and case studies



    • Ibis Style Hotel Yogyakarta
    • Gino Feruci Hotel Bandung
    • Sofyan Betawi Menteng Hotel Jakarta
    • Ibis Style Kuta Circle Hotel Bali
    • In House Training*


The Facility and investment

    • The facility: Hard Copy Material, USB Flash disk, Training Kits, Coffee Break & Lunch, Certificate, Photo Group, Souvenir
    • Investment of Rp. 6000.000,- (Six million rupiah) per participants nonresidential
    • The price is not including taxes



    • Using the Zoom Application
    • The facility: Hard & Soft Copy File, USB Flashdisk, Training Kits, Certificate, Souvenir
    • Investment of 4.000.000,- (four million rupiah) per participants nonresidential
    • The price is not including taxes


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