Root Cause Analysis and Problem Solving



In companies, many mistakes or problems occur. Many recurring problems occur in companies, one of which is due to wrong in determining the root problems that occur. Root Cause Analysis is a method of analysis to find the true root cause of an event, and one technique that can be used is the Fish Bone Diagram (FBD). After knowing the root of the problem, it is necessary to take appropriate corrective action. This training will provide a deeper understanding of the problem analysis steps in the company using Root Cause Analysis along with the completion steps.



After this training, participants are expected to:

  1. Understand the process in Root Cause Analysis;
  2. Use RCA to determine the root of problems that occur in the company;
  3. Determine problem solving or resolution actions based on RCA result



  1. Definition of Root Cause Analysis
  2. Benefits of Root Cause Analysis
  3. Making a Root Cause Analysis checklist
  4. Manage Root Cause Analysis
  5. Fish Bone Diagram
  6. Corrective Action Planning
  7. Develop a plan
  8. Problem Solving
  9. Case Study & Best Practice



This training is intended for:

  1. Staff, Supervisors, Managers from the HRD, Engineering, R&D Division or other divisions responsible or related to problem solving in the company;
  2. Professionals who want the development of the science of Root Cause Analysis & Problem Solving.



Presentations, Discussions, Brain Storming, Case Study.



  • 16-18 Desember 2020
  • 22-24 December 2020
  • 29-31 December 2020
  • 20-22 Januari 2021
  • 15-17 Februari 2021
  • 15-17 Maret 2021
  • 29-31 Maret 2021
  • 21-23 April 2021
  • 24-25 Mei 2021
  • 16-18 Juni 2021
  • 21-23 Juli 2021
  • 18-20 Agustus 2021
  • 15-17 September 2021
  • 28-30 September 2021
  • 19-21 Oktober 2021
  • 17-19 November 2021
  • 15-17 Desember 2021



  • Ibis Styles Hotel Yogyakarta
  • Gino Feruci Hotel Bandung*
  • Sofyan Hotel Jakarta*
  • Harris Seminyak Hotel Bali*
  • In House Training*
  • E-Learning*


The Facility and Investment

  • The facility: Hard Copy Material, USB Flash disk, Training Kits, Coffee Break & Lunch, Certificate, Photo Group, Souvenir;
  • Investment of Rp. 6.000.000,- (Six million rupiah) per participants nonresidential
  • The price is not including taxes



Titik Nurbiyati, M.Si dan Team


*For more information, please contact customer service

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    Root Cause Analysis and Problem Solving
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