Silabus bahasa indonesia –> Smart Selling Techniques


The main task of an Account Officer in a company is to convince prospective clients about the products offered so that prospective clients are interested and finally buy the products offered. In practice, this needs to be improved, especially at the planning stage regarding Tool Kits that need to be prepared in the Sales Planner such as Benefits, Profit Story, and Success Story of the product to be offered. In addition to preparing Sales Planner, the ability of Account Officers to overcome objections, rejections, even when meeting difficult clients also requires attention. This training will provide understanding so that an Account Officer has complete knowledge about prospective clients, products to be offered, competing products, etc. Through this training, participants will also be provided with techniques for negotiating with clients so that agreement can be reached in the selling process.



After this training, participants are expected to:

    1. Increasing professionalism as a marketer in the face of increasing competition
    2. Understand the uniqueness and strength of the product offered
    3. Analyze and build strategies to get customers
    4. Understand strategies to compete in global markets.



    1. Principles in Sales
    2. Marketing Plan
    3. Selling Process
    4. Finding Customer, Preparing, Opening, Investigating
    5. Product Offering, Objection Handling, Closing
    6. Negotiation with Difficult Customer
    7. Problem Solving with Difficult Customers
    8. Error in Selling Process
    9. Case Studies and Discussions



This training is intended for:

    1. Account Officer, Funding Officer, Lending Officer
    2. Marketing Staff, Marketing Manager



Presentations, Discussions, Brain Storming, Case Study.



    • Ibis Style Hotel Yogyakarta
    • Gino Feruci Hotel Bandung
    • Sofyan Betawi Menteng Hotel Jakarta
    • Harris Seminyak Hotel Bali
    • In House Training*


Fasilitas dan Investasi

    • Fasilitas: Hard Copy Materi, USB Flashdisk, Training Kits, Coffee Break & Lunch, Sertifikat, Foto Group, Souvenir
    • Investasi sebesar Rp. 6.000.000,- (Enam Juta Rupiah) per peserta non residential
    • Harga tidak termasuk pajak



    • Menggunakan Aplikasi Zoom
    • Fasilitas: Hard Copy Materi, USB Flashdisk, Training Kits, Sertifikat, Souvenir
    • Investasi sebesar Rp. 4.000.000 (Empat Juta Rupiah) per peserta


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