The Best Practice Business Communication and Negotiation Skills        



Good communication and presentation skills and abilities will support the success of a secretary’s duties. Communication skills and giving presentations are an important part of the secretary and are often the biggest obstacle for the secretary. Presentations are powerful communication tools to submit reports or information about what is the responsibility of a secretary. Presentations can also be used to show ability, because from the way a person makes a presentation can be assessed how far he mastered the field being managed. High skills in this case will be the main asset for a secretary who is pursuing his career path.



After this training, participants are expected to:

  1. Have knowledge and skills about effective communication;
  2. Having knowledge and skills about good and effective presentation techniques.



  1. The importance of communication skills
  2. Overcome obstacles in communication
  3. Improve the effectiveness of communication with the introduction of body language
  4. Effective presentations as a medium for communication
  5. Preparation and delivery of presentation material effectively
  6. Body attitude and appearance when communicating and presenting
  7. Self-mastery and audience techniques
  8. World class presentation and supporting factors
  9. Communication and presentation workshop



This training is intended for:

  1. Senior & Junior Secretary
  2. Executive Secretary
  3. Head office
  4. Personal Assistant
  5. Public Relations and Protocol
  6. Administrative staff



Presentations, Discussions, Brain Storming, Case Study, and Practice.



  • 16-18 Desember 2020
  • 22-24 December 2020
  • 29-31 December 2020
  • 20-22 Januari 2021
  • 15-17 Februari 2021
  • 15-17 Maret 2021
  • 29-31 Maret 2021
  • 21-23 April 2021
  • 24-25 Mei 2021
  • 16-18 Juni 2021
  • 21-23 Juli 2021
  • 18-20 Agustus 2021
  • 15-17 September 2021
  • 28-30 September 2021
  • 19-21 Oktober 2021
  • 17-19 November 2021
  • 15-17 Desember 2021



  • Ibis Styles Hotel Yogyakarta
  • Gino Feruci Hotel Bandung*
  • Sofyan Hotel Jakarta*
  • Harris Seminyak Hotel Bali*
  • In House Training*


The Facility and Investment

  • The facility: Hard Copy Material, USB Flash disk, Training Kits, Coffee Break & Lunch, Certificate, Photo Group, Souvenir;
  • Investment of Rp. 6.000.000,- (Six million rupiah) per participants nonresidential
  • The price is not including taxes



Titik Nurbiyati,  M.Si dan Team


*For more information, please contact customer service

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    The Best Practice Business Communication and Negotiation Skills
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